Outcome

With so many different roles in the industry, we’ve created a ground zero platform that allows people of all roles to effectively communicate with one another as well as decrease the task load by consolidating steps within processes. This is app is extremely versatile and can be a software tool for a myriad of industries.

Here are some of the solutions we produced:

Tracking Feature: Allows people to communicate their location without physically sending messages. By doing evaluation questionaires, activity check-ins, expenses, etc, the software updates not only the information inputed but also the location of the activities.

Gas Mileage and Expenses: Currently, liaisons and other employees track their mileage by calculating the total mileage from facility to facility or patient to patient. They also have to write down the reason for driving to that patient or facility. With this new feature, we are able to track the mileage and the reason for visit by simply inputting the information for our daily tasks.

Calendar: Allowing for you to create and plan your daily activities. Whether you are a nurse, liaison, CNA, or etc. The calendar is catered to your role. For nurses, you will see the destination of your meeting for “All Staff” as well as the destination for all of your patients based on the locations. For liaisons, activities can be inputed for a more seamless day. With events inputted, there are also other features associated with this like: automated texts to the next meeting based on if an employee is running behind or early, allowing to check-in to an event/location and putting the reason on the to do list with a reminder set to input information, or inviting others to your meeting or sending another employee to attend in your stead.

Digital Forms: Each event allows each user to add a certain form based on the visit. With liaisons, they can check-in to an event and by clicking patient evaluation for the reason of the event, the evaluation questionaire will populate allowing for an easier evaluation. This will also immediately create a patient account with the inputted information already charted. With CNAs, RNs, or SW, they can chart clinical notes within the software, updating the patient’s account as they go.

Communication through Updates: When information is inputted, depending on the task and information this will immediately trigger the software to do specific actions. For example, when a evaluation questionaire is being filled out, everytime the user presses next, the information will automatically save allowing other users like intake to see the update information. If they need to verify insurance, they can input verified/approved on the intake’s user account. When the liaison goes back to the insurance page, they can also see updated inputted information from the intake team.

CRM: Currently, most companies require their employees to manually input their referral contacts and each action. With this app, check-ins serve as an inputted contact. We can also keep track of the amount of emails, calls, texts, patient evals, referrals, and admissions per liaison. These are all considered part of CRM and will immediately be inputted and tracked.